Senior UX Designer

Location: Port Moody, British Columbia, CA, V3H 0H6
Req ID: 25638
Onsite or Remote: Partial Remote Position

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu LTD. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry.


We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself. 

What Are The Benefits Of Being A Part Of Modular?

We believe strongly in a healthy work/life balance and we love to brag about all the great things are members enjoy; like comprehensive health and benefit packages, tuition reimbursement, RRSP contributions with company match, flexible scheduling options and, of course, an excellent vacation policy. We are a global organization with a reputation for having premier people building premier products, we offer competitive compensation packages and a culture that thrives off creativity, collaboration and teamwork.

Job Purpose


As part of Komatsu’s UX Design team, you will assist in the entire design process of creating “an exemplary user experience that meets the exact needs of the customer, without fuss or bother.” You will dive deep into the user environment to understand, categorize, prioritize, and document user behavior and stakeholder requirements. With that understanding, you’ll design useful, usable, and desirable solutions, lead design reviews, and test your concepts with end users. You will contribute to a growing design system and freely develop your skills as a designer. You will coach designers on UX best practices and collaborate with business partners at all levels to further establish a human-centered design culture. 
If you are an empathetic, driven, and creative UX designer who wants to produce practical solutions in a dynamic and team-oriented environment, this is a great opportunity to work side by side with some of the biggest innovators in the Mining technology industry.

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a Senior UX Designer with Komatsu, you’ll be responsible to:

•    Lead in planning, conducting, and analyzing user research activities like competitive analysis, workshops, interviews, ethnography, contextual inquiry, and expert reviews
•    Lead design activities such as task analysis, journey maps, personas, workflows, wireframes, storyboards, mockups, prototypes, and design specifications
•    Evaluate design solutions with actual or representative users and then analyze and prioritize that feedback to drive new design iterations
•    Use design tools and software to communicate design intent to other designers and project stakeholders
•    Coordinate with Product Managers and development teams to translate design concepts into productized user interfaces while adapting to technical and scheduling constraints
•    Understand and apply UI best practices and principles in areas like psychology, usability, learnability, controllability, localization, and internationalization

Required Skills

•    4+ years of experience as a UX, Product or Interaction Designer
•    Completed education in Design, Human Computer Interaction, Psychology, or similar
•    Experience leading user research to identify pain points and user requirements
•    Master in design software like Sketch, InVision, Figma, and Illustrator
•    Experience leading user testing planning, execution, and analysis
•    Excellent communication, presentation, and storytelling skills
•    Strong knowledge of UX processes and methodologies
•    Excellent time and project management skills

Desired Skills

•    Experience driving human-centered design initiatives
•    Experience creating and managing a design system
•    Strong desire to learn new skills and open to receiving feedback
•    Enthusiasm coaching designers
•    Experience with motion design and animation
•    Strong knowledge of Human Factors principles and application
•    Experience with Agile development methodologies
•    Experience designing for high-risk environments

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