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Extract More Value From Your Mine
Improvement in Bench Elevation Accuracy*
Reduction in Shovel Hang Time*
Reduction in Unplanned Maintenance*
Billion Additional Tons of Optimized Haulage*
*Achieved at customer site
Services, Support & Training
CUSTOMER CARE | PROACTIVE APPLICATION SUPPORT
A dedicated team of Modular specialists collaborates with your mine personnel to establish mutually-defined goals and milestones, delivering even more value from your Modular solution.
- Enhance equipment productivity
- Reduce truck queue times
- Improve net production through shorter shift change duration
- Reduce equipment maintenance costs
"In the Performance Assurance area, they send a wide variety of professionals to the site to help with different problems we are having. We have gotten solutions to some issues that we have had and it has really been a good gain for us."
- IntelliMine customer in North America
Mine Plan Compliance
VALUE-ADD SERVICES | CUSTOMIZED CONSULTING
Our technology-based consulting approach helps you create synergy between departments, processes, and systems, thus increasing your ability to consistently execute according to plan.
- Facilitate the cultural shift your personnel may need to accept and internalize changes to operating procedures and best practices
- Improve efficiency, performance, and process control
"It has really helped us find the opportunities to increase overall mine performance - certainly value added. It has added value to our operation."
- Mine Plan Compliance customer in North America
ASSISTED OPERATIONS | TRAINING
Training is provided through each level of service and support, via our Assisted Operations initiatives.
From initial system deployment to our top-tier Mine Plan Compliance program, you can rely on our team of mine management experts to train your people to get the most value from your IntelliMine technology.
"The strengths of Modular are their partnerships and the concern with the customer, always looking for solutions for the operational problems."
- IntelliMine customer in South America